ATEEZ 2026 Season's Greetings

Merchandise may sell out early. If this occurs, we will refund the sold-out items and remove them from your order.

To process a return, store credit, or exchange, we require an unboxing video from the beginning (e.g. from the outer packaging how it arrived) to make sure damages did not occur after they have been unboxed. Please refer to our returns policy to answer any other questions or email us at customer.mostbiased@gmail.com

We do not accept returns for damages to the outer box of bag of merchandise.

Pre-order benefits are subject to availability and may not be given if our suppliers run out.

Images are for illustrative purposes ONLY.

If you have a question about the inclusions of a product please message us on Instagram (@mostbiased) or send us an email (customer.mostbiased@gmail.com) so there is no confusion.